Arctic Spas hot tub error messages (and how to fix them)

arctic spas hot tub error messages
Share on facebook
Share on twitter
Share on linkedin
Share on google
Share on email

My Arctic Spa hot tub isn't working

Is your Arctic Spas hot tub not working? This post looks at the common Arctic Spas hot tub error messages. And how you can fix them yourself.

Arctic Spas have been manufacturing quality spas since 1994. They were founded on values of quality and craftsmanship. And have carried these values throughout their journey of manufacturing for the past 20 plus years. 

Arctic Spa hot tub error messages

The following hot tub error messages may show up on your arctic spas if there is a potential problem. Follow the recommended action to relive the issue. 

Error MessageProbable CauseRecommended Action
PrrTemperature probe error. Temperature probe is disconnected from the base board and so the hot tub has no feedback to control the temperature.Contact your supplier. Or a local hot tub technician.
HL (flashing)"Overheat" - The water temperature in the spa has reached 44.5 degrees C.DO NOT ENTER THE WATER.
Remove the spa cover and allow water to cool. At 41.7 the spa should automatically reset. If spa does not reset, shut off power to the spa and call your supplier for a service.
HL (solid)"Overheat" - High limit. The water temperature at the heater has reached 48 degrees C.DO NOT ENTER THE WATER.
Remove the spa cover and allow water to cool. Once the heater has cooled, reset by pushing any button. If the hot tub does not reset, shut off power to the spa and call your supplier for a service.
FLOFlow switch open.
The system does not detect any water pressure while the pump is running.
Check the water level is normal and the skimmer is unblocked.
Make sure all pumps are primed.
Clean filter cartridge.
If problem persists, contact your supplier for a service.
FLCFlow switch closed. The flow switch is reading flow when pump 1 is off and the heater is prevented from running.
There is a problem with the pressure switch.
Contact your supplier or your local hot tub technician.
OtHHeater is heating too quickly.
Heating is prevented from working
Contact your supplier or local hot tub technician.
FrEEzE ProtEctIf the water temperature goes below 10 degrees C the spa enters freeze protect mode.No need to do anything.
Pumps will start in stages to keep the water moving and the heat in the water.
dEcLThis will show if the requested feature will overload the breaker.
The breaker that has been installed is too small to deal with the electrical load.
Call a qualified electrician.
GFRequested function has been disabled due to a suspected ground fault (eg. earth cable fault).Call a qualified electrician.
LocPTopside has been partially locked.To unlock, press and hold pump 1 button for 5 second (LocF).
Then press and hold for a further 5 seconds.
LocFTopside has been fully locked.To unlock, press and hold pump 1 button for 5 seconds.
tstWhen the spa is powered up it perform a check to see if the 'hi-limit' probe is attached to the heater.
While this is happening 'tst' will be displayed.
No action needed. Carrying out a check.
HPtIf the heater probe test above fails then this will be displayed.Disconnect, clean terminals and re-connect the hi limit probe.
Or call your supplier or a local hot tub technician if you are unable to do so yourself.
HdIf the high limit probe is disconnected from the board 'Hd' will be displayed.Reconnect the hi limit probe if capable of doing so yourself.
Or call your supplier or local hot tub technician.
pHIf a Spa-Boy is installed and the pH is above 8.2 this will be displayed.Manually check the pH of the spa.
Add in pH reducer if necessary.
Balance all the hot tub chemicals.

If there is no suitable recommended action. Or, if you are not comfortable doing it yourself. Then give your initial supplier a call. Or any good hot tub service engineer should be able to repair an arctic spa hot tub.

Be sure to give the hot tub technician the error message showing. This will help them to diagnose the hot tub fault and increases the chance of it being repaired on the first visit. Saving money, and reducing the time your hot tub is out of use. 

Debbie Ekins
Debbie Ekins
Eagle Leisure - Sales & Marketing Manager Mission = to arm you with the knowledge you need to make the best buying decisions. Fuelled by coffee (and naps). Explorer of Scotland and the world.
Share on facebook
Share on twitter
Share on linkedin
Share on google
Share on email