What do I need to do before my hot tub or swim spa is delivered?

before hot tub delivery
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What do I need to do before my hot tub or swim spa is delivered?

Most hot tub and swim spa suppliers will take care of everything on the day. They will deliver it. Move it in place. Install the hot tub or swim spa. And once it’s up and running they’ll show you how to use it.

But, there are a couple of things you need to do before your hot tub or swim spa is delivered. To make sure you garden is ready for installation. And to ensure that the delivery goes smoothly with no delays or additional charges.

When we deliver and install hot tubs, we usually do a site visit prior to ensure there will be no problems with access on the day. But you will need to prepare the following pre hot tub delivery and installation.

Base preparation for a hot tub or swim spa

Coast Spa hot tub

Hot tubs and swim spas need a solid, level and flat base to allow even distribution of the weight. An uneven weight distribution may cause shell or structural damage. Once the hot tub is in position, it is not possible to self-level. So it is essential that the ground is level before hot tub or swim spa delivery and installation.

The base needs to be able to take the weight of the hot tub or swim spa including water and people. This can be upwards of 1 tonne for a standard hot tub model. And much more for a swim spa. Your supplier should be able to give you the full water weight before you prepare the base. 

Suitable bases include:

  1. Concrete slab (ideally between 4-6inches thick).
  2. Existing stones/slabs.
  3. Patio.
  4. Hot tub base/pad.

Grass is not a suitable base as it will not evenly distribute the weight. And may result in the hot tub or swim spa sitting off level. 

 Top tip: Measure the hot tubs or swim spa steps and create an additional concrete slab for these to sit on. This allows the stairs to be level and adds some extra height for ease of access

Can I sink my hot tub into the ground?

You may want to sink you hot tub fully or partially into the ground. We would always recommend that you don’t do this. As it can cause problems for future maintenance or repairs.

However, if you are set on it. We insist that at minimum the side housing the pumps and controls is left clear or has easy access. If for any reason access to the other sides is needed in the future, you will be physically and financially responsible for moving the hot tub out to be accessed.

Electrical supply for a hot tub or swim spa

Hot tubs and swim spas run on electricity. So they will need an electrical supply.

The exact electrical supply will depend the hot tub you need. Hot tubs are usually 13AMP (plug and play). 32AMP. Or in some cases 40AMP. The most common electrical supply needed for a domestic hot tub is 32AMP.

Swim spas will need more than this and it can be up to 50AMPS.

You will need to get a certified and qualified electrician to install your hot tub and swim spa electrical supply. And you should speak to your supplier so you know exactly what AMP electrical supply you need. Please be wary of over-powering the hot tub or swim spa as it sometimes suggested by suppliers. The power supply should related to the power necessary for the hot tub, so that if there is a problem it trips and doesn’t catch fire. 

Water supply for a hot tub or swim spa

Hot tubs and swim spas are not plumbed in. So, you don’t need a water supply directly adjacent to the hot tub. However, it will need to be filled up via a hose. So a water supply within hose distance will need to be available. 

We would usually expect there to be a hose on site. However, if you don’t have one let us know and we will bing one along. 

Drainage for a hot tub or swim spa

Hot tub water can be drained directly into a main drain, assuming there is no more than usual levels (3-5mg) of Chlorine.

Most hot tubs have a built in drainage hose for emptying down the hot tub. So some people like to place their hot tub or swim spa beside a main drain so they can open the hose and let the water drain.

However, if this is not possible. Or if you are looking for a quick way to empty your hot tub. Don’t worry. You can do what our engineers do and throw a submersible pump, attached to a hose, into the hot tub or swim spa and drain the water directly to a main drain within hose distance. This way gives you more flexibility with positioning. And it’s a lot faster. 

What do you need to do on the day of your hot tub or swim spa delivery

Hot tub delivery

On the day of delivery your hot tub or swim spa installation team should take care of everything.

We always carry out a pre-delivery site visit. But if your supplier doesn’t just make sure there is adequate room to deliver the hot tub or swim spa into position or they may charge you more for crane or hi-ab hire on the day.

If there is anything that is not included in the delivery eg. removal of a fence. They should communicate this to you before hand. And you should have it ready prior to delivery so that time scales stay on track.

When we deliver we usually use a hi-ab to get the hot tub or swim spa into position. To avoid as much manual handling as possible and ensure we get every one into place first try.

Otherwise, you just need to sit back and relax. Make sure the team carrying out the installation know exactly where you want the hot tub. And if you have any special requirements with regards to positioning eg. you want the lounger facing a certain way. Let them get to work installation and commissioning the hot tub. Then they should run though how to work the hot tub. And how to use the chemicals in your starter pack.

In summary

Most of what you need should be taken care of on the day by your hot tub or swim spa delivery and installation team. But, there are a few things that you need to do before to ensure a successful delivery and installation. 

If you are in any doubt about what you need, ask your supplier. Most should be able to include a site visit to double check you have everything you need on the day.

If you have any questions about what you need for your hot tub get in touch

Thinking about buying a hot tub or swim spa but have no idea where to start?

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Debbie Ekins
Debbie Ekins
Eagle Leisure - Sales & Marketing Manager Mission = to arm you with the knowledge you need to make the best buying decisions. Fuelled by coffee (and naps). Explorer of Scotland and the world.
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