Help! My hot tub won’t heat
Uh oh! Is your hot tub not heating?
You need your hot tub to be hot. Especially in Scotland. Where the thought of cooling off is only appealing during the two weeks of summer that we get.
So what do you do if your hot tub isn’t heating?
There are a couple of reason that your hot tub is failing to heat. We go through a few of the common issues and solutions.
If you are unsure how to do any of these, please contact a specialist for help.
The most common reasons your hot tub isn’t heating (and how to fix them)
The first step is to check for any error messages on your control panel. This could hint at what the problem may be.
If you are phoning a specialist to come out and fix the hot tub, then let them know about any error messages showing. This will help them to diagnose over the phone if possible. And will allow you to fix something that could be a minor issue. Or, if they still need to visit they may be more likely to bring the correct parts.
- Master Spas error codes (and how to fix them)
- Coast Spas and Northwind error codes (and how to fix them)
- Jacuzzi error codes (and how to fix them)
- Arctic Spas error codes (and how to fix them)
- Hydropool error codes (and how to fix them)
Water flow or circulation problems
If your water is heating up very slowly, or your heating keeps turning off then you may have a flow problem. In this case, your control panels may show LF or FLO (or a similar flow message). This means there is an issue with water flow, and not enough water is passing through the heater. As a safety feature, the heater should be designed to cut out.
How to fix a hot tub water flow problem
There are a few possible solutions that you can try to fix your hot tub if you have a water flow or circulation problem. A few of them are very simple. And you can try them yourself before calling a specialist. Some of them you may need some help with.
- Check water level
- Release any pump airlocks
- Clean your hot tub filter
- Check the pressure/flow switch
- Check the pump is working
1. Check the Water level
Firstly, and easiest. Check that you have enough water level in your hot tub. Hot tubs lose water through evaporation. And displacement. If you have people jumping in and out of the hot tub then you may have water splashing out. You will need to top the water up. Otherwise, the hot tub skimmer will suck in air instead of water. This will cause the heater to cut out as not enough water is passing through it.
2. Release any pump airlocks
If you have recently emptied and filled your hot tub, you could have an air lock in the system, which means little or no water is getting through the system. To fix this:
- Fully open the jets (turn clockwise)
- Turn down, or disconnect the heater
- Turn on the jets and run for 10-15 seconds if water is coming out.
- Repeat until you see air bubbles coming out of the jets.
If you try this and water is not coming out the jets, but you hear the pumps trying to start, then you may have a more serious airlock, which will need to be released at the source. In this case, do not try to run the pumps as it may damage them. We recommend contacting a qualified technician out to do this to avoid damage to the pumps.
3. Clean your filter
If you have enough water, and there is no airlock then try to clean your filter. Your filter is responsible for catching all the dirt and debris, so the more you use it, the dirtier it going to get. This can restrict flow. You will have to clean it regularly to avoid this.
We recommend cleaning your filter monthly. And replacing every 6 months. Our top tip is to buy an extra filter when you get your hot tub. Then, when you are cleaning and drying one, you can pop the other in and keep using the hot tub.
A spare filter averages between £47 – £100 (depending on size).
4. Check pressure/flow switch
After cleaning the filter, if you are still showing a flow fault, then it may be the pressure or the flow switch.
This will probably need to be checked by a specialist. You can either call an electrician or a hot tub technician to do this.
If this is faulty it will need replaced and usually costs approx. £40 + labour.
5. Check the pump is working
Finally, if your hot tub is heating it could be that your pump is not working. This will mean that the water is not being pumped around the hot tub restricting the flow to the heater. Causing it to cut off.
If this is the case you will need to repair or replace the hot tub pump.
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Hot tub heating element fault
If there is power at the heater, but the water still isn’t heating, then it is likely a fault with the heating element. If this is the case, then you will need to get an electrician or hot tub specialist to check and replace this.
Control board fault
The control board in a hot tub is responsible for running everything including the pumps and heaters. If the other issues above are not responsible for the hot tub, not heating. Then it is possible that the control board is faulty, and either the P.C.B (printed circuit board) or the entire control board needs replaced.
This is usually a simple fix, but it’s one of the most expensive parts to replace and can be upwards of £1000 + VAT.
A problem sometimes occurs if you have an imported spa, without standard components. This can make it difficult or impossible to source and replace the parts.
Other reasons your hot tub isn’t heating
There are a few other things, that could result in you thinking there is a problem with the hot tub heater.
These probably aren’t anything to do with your hot tub heater. But may result in your hot tub not heating fast enough. Or your hot tub may lose heat.
Recently filled your hot tub?
On average your hot tub will take about 12-18 hours to heat up. This will vary depending on the heat that the water comes out the tap. So it will likely take longer in Winter. And less time in Summer.
Give it time and if it’s still not heating see the above solutions.
Poorly insulated cover
Most of the hot tub heat is lost through the surface of the water. About 60% in fact. So to keep this in, you need a really well-insulated cover that is in good condition. Plus, you need foam insulation in the cabinet.
If you have a badly insulated cover you will lose heat quickly. This will reduce the temperature of your hot tub. Plus, your heater will work overtime to keep it at temperature. Resulting in sky-high hot tub running costs.
If your hot tub isn’t well insulated, get good a cover and add some cabinet insulation to keep your hot tub hot. And running costs down.
Got an air blower on your hot tub?
Using an air blower is great, and adds a whole new dimension to the hot tub.
But, it will also draw in cold air, which can cool the hot tub down. Using it for 10-15 minutes shouldn’t be an issue. But just be aware that using it continuously can make the water feel cooler.
Hopefully, that has helped you understand why your hot tub is not heating. Sometimes, it’s a small fault. Easy to fix. Other times, you may need to get a part replaced.
If your hot tub isn’t heating. Check for any error messages. And, if you aren’t sure on what to do give an engineer a call, and give them as much information as possible on the fault. This way they can have an idea of what to bring and how to fix it when they arrive, which will keep your repair costs down.
If you have a problem with your hot tub give us a call. We offer servicing and repairs on all hot tub manufacturers.